Terms & Conditions

By accessing or purchasing from the Elyvah store, you agree to be bound by these terms and conditions. If you do not agree, please do not use the store.

• All orders are subject to availability and confirmation of the order price.
• Prices are displayed in Ghana Cedis (GHS) and are inclusive of applicable taxes.
• Payments are processed securely through our approved payment partners. We do not store full card details on Elyvah systems.
• An order confirmation email will be sent once payment is verified.
• We reserve the right to cancel any order if payment cannot be verified or if the item is out of stock.

We make every effort to ensure prices and stock levels are accurate. In the event of a pricing error, we will contact you before processing your order. We reserve the right to correct errors and update prices at any time.

Shipping availability depends on destination and product availability. Delivery timelines are estimates and may vary due to circumstances beyond our control. Please refer to our Shipping & Returns page for full details.

Returns and refunds are reviewed based on item condition, order status, and eligibility criteria in our Shipping & Returns policy. Please refer to our Shipping & Returns page for the full returns policy.

All content on this site — including images, text, logos, and design — is the property of Elyvah and may not be reproduced, distributed, or used without prior written permission.

Elyvah is not liable for any indirect, incidental, or consequential damages arising from the use of this site or the purchase of products. Our liability is limited to the value of the order in question.

These terms are governed by the laws of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ghana.

For questions about these terms, contact us at support@houseofelyvah.com.